Privacy policy

Data controller

Controller: Adriana Hernández Rodríguez — Bliss Key & Co. Contact email: admin@blisskeyandco.com. Professional/tax address: [DOMICILIO PROFESIONAL PENDIENTE DE COMPLETAR].

Purposes

• Responding to real estate information requests.
• Managing enquiries about buying, selling, renting, investment or financing.
• Commercial follow-up related to the user request.
• Sending commercial communications or newsletters only when consent exists.

Legal basis

• The user request or pre-contractual measures.
• Consent for newsletters or commercial communications.
• Legitimate interest where appropriate to respond to communications initiated by the user.

Data processed

• Name.
• Email.
• Telephone.
• Language.
• Country or nationality if requested.
• Real estate preferences.
• Budget.
• Message.
• Source URL.
• Basic technical data.
• Consents given.

Recipients and processors

• Technology providers necessary to provide the service.
• sysonCRM, based on Vtiger Community, as the planned commercial management system.
• WhatsApp as a communication channel when the user uses or requests it.
• Bliss Key & Co does not sell personal data to third parties.

Retention

Data will be kept for the time necessary to handle the request and comply with legal obligations. Commercial communications will be kept until consent is withdrawn.

Rights

You may exercise your rights of access, rectification, erasure, objection, restriction, portability and withdrawal of consent by writing to admin@blisskeyandco.com. You also have the right to lodge a complaint with the competent supervisory authority.

International transfers

Some technology tools may involve processing by international providers. Where applicable, appropriate safeguards will be applied under data protection rules.

Minors

This website is not aimed at minors.